Terms of service
Terms of Service – Aurelix Digital
1. General Information
This website and store (“Services”) are operated by Aurelix Digital. By accessing or purchasing
from our store, you agree to these Terms of Service.
2. Eligibility
Customers must be at least 18 years old and legally capable of entering into binding contracts.
3. Products & Services
- We operate as an online retailer using third-party suppliers (dropshipping model).
- Product descriptions, images, and availability are provided by suppliers. We are not liable for
minor discrepancies in color, size, or appearance.
4. Orders & Payments
- All orders are subject to acceptance and availability.
- Prices include VAT where applicable.
- Payments must be made in full before dispatch.
5. Shipping & Delivery
- Delivery times are estimated (7–14 business days) and may vary due to customs or courier
delays.
- Tracking numbers will be provided once orders are shipped.
- We are not responsible for delays caused by third-party couriers or customs authorities.
6. Returns & Refunds
- Customers have the right to withdraw within 14 days under EU law, unless products are exempt
(e.g., perishable goods, health & hygiene items, custom orders).
- Customers must contact us at support@aurelixdigital.com before returning items.
- Return shipping costs are the responsibility of the customer unless the product is faulty.
- Refunds will be processed once the returned goods are received and inspected.
7. Customer Responsibilities
- Customers are responsible for providing accurate shipping details.
- We are not liable for lost or delayed deliveries caused by incorrect addresses.
8. Liability Limitation
- To the maximum extent permitted by law, Aurelix Digital shall not be liable for indirect, incidental,
or consequential damages.
- Our liability for any claim shall not exceed the total amount paid for the order.
9. Intellectual Property
All content, trademarks, and designs on this website remain the property of Aurelix Digital or its
licensors.
10. Governing Law & Jurisdiction
These Terms are governed by the laws of Cyprus and the European Union. Any disputes shall be
resolved in the courts of Cyprus.